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The Briggs & Stratton 1800 psi (electric - cold water) pressure washer has been discontinued and is not available for purchase at this time.

Briggs & Stratton 1800 PSI (Electric - Cold Water) Pressure Washer

(Based on expert analysis, manufacturer ratings and customer reviews)
3.7 out of 53.7 out of 53.7 out of 53.7 out of 53.7 out of 5
83 Reviews
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Product Discontinued Product Discontinued
  • Features
  • Specs
  • 12
    Q&A 
  • 83
    Reviews
  • Articles
  • Accessories

Grade
Style
Water Pressure
1800
PSI
Water Flow
1.6
GPM
Cleaning Speed
2880
Cleaning Units
Engine
N/A
Need Help? Ask Our Snow Blower Experts.


Long Life 1800 PSI Induction Motor
More durable than Universal motors

Axial Cam 1.6 GPM Pump
Usually found in gas models
More reliable than cheaper wobble-style pumps

Pressurized Hose Reel With 30' Ultra Flexible Hose
Helps keep hose tidy and kink-free
Handle folds in for easy storage

Adjustable Spray Wand With Briggs Bayonet Connector
Change the spray from 0º - 40º to suit the task
Also changes to low pressure for soap application

RotoScrub™ Nozzle Included
Turbo action cleans grime out of nooks & crannies

2 Tank Adjustable Strength Soap System
Keep 2 different pressure washer-safe soaps at your fingertips
Just turn the knob to increase or decrease the concentration

Uses 80% Less Water Than A Garden Hose
9 times more powerful- do more work with less water
Ideal for boats, patio furniture, grills, fences & entryways



Model
  Model Number:20358
 UPC:011675203580
 Manufacturer:Briggs & Stratton
 Made in USA:No
Motor
 Motor Type:Induction
 Motor Voltage:120-Volt Single-Phase
 Amps:13 Amps
 Power Cord Length:25 ft GFCI
Pump
 Pump Type:Axial Cam
 Chemical Injection:Dual Detergent Tank
 Detergent Tank Capacity:4.2
Housing
 Frame Type:2-Wheel Cart
Hose
 Hose Storage:30-Ft Reel
 Hose Length:30 ft
 Hose Diameter:1/4 Inch
 Hose Connections:Quick-Connect
Spray Gun
 Spray Gun Connection:Bayonet
 Spray Gun Grade:Residential
 Spray Gun Wand:Adjustable
 Spray Tips:Not Applicable
 Turbo Nozzle:Included
Overview
 Weight:59 Lbs.
 Dimensions:19L x 19.875W x 34.5H
 Mfr Consumer Warranty:1 Year
 Mfr Commercial Warranty:30 Days
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How-To Library
  12 Questions
Q: Is the surface cleaner compatible with the 20358 Model
by Cris on March 24, 2012

A: The only surface cleaner we carry that would be compatible with the Briggs & Stratton model 20358 is the PowerWasher surface cleaner model 81K045SH.

I am posting a link below to this product on our website:

PowerWasher Surface Cleaner
by Mike, Product Expert

Q: I have misplaced my user manual for my Briggs & Stratton 1800 electric pressure washer model # 20358, which I purchased from you. I have unsuccessfully tried to find it online. Any suggstions for me? Thanks!
by Gay on March 24, 2012

A: I am posting a link below to this product on our site. If you click on the specs tab under the picture of this product, you will see off to the right, a link to the owner's manual of this model pressure washer. You can simply download it right off of our website. If you wanted a hard copy of this manual, you would need to contact Briggs & Stratton at 800-743- 4115.

See below for link:

B & S Model 20358
by Mike, Product Expert

Q: Bill,

I've used warm water in my Husky washer for years without a problem. Although this unit (Briggs) says cold, I know some of these units can go to 140 degrees F. Which of these "cold" water units can go to 140?




by Dave from Nebraska on August 28, 2011

A: All "cold water" units can accept water up to 104 F degrees without causing any damage to the pump. This Briggs & Stratton model 20358 is one of those units. Unfortunately we do not carry any residential/consumer grade electric pressure washers that can accept water up to 140 F degrees. Only pressure washers with CAT PUMPs or hot water kits can accept water up to 140 F degrees.


by Mike, Product Expert

Q: hi bill i was wondering cause i been looking at the Hyde 28" Pivot Nozzle Pressure Washer Wand and wondering if there is any other kits or anthing i dont care about price i just want a idea
or if this hyde can work on this presure washer

by Anonymous on August 14, 2011

A: Unfortunately this Hyde wand would not work with that pressure washer. The Hyde wand that you would want to purchase is model 28420. We currently do not carry this model but we are in the process of adding it to our site. If you check back next week, we should have it listed on our site.
by Mike, Product Expert

Q: Will the Karcher 4 piece wand extension set work with the B&S #203358 pressure washer
by Daniel from Minnesota on June 08, 2011

A: No, that kit will not work, those are only going to work on Karcher branded pressure washers. As of right now, there is not an extension kit that will work with the Briggs and Stratton pressure washer.

Thanks,

Pressure Washers Direct
by Mike, Product Expert

Q: Can the output water pressure be adjusted so that I can include both concrete and household siding cleaning? How is this pressure adjusted? What is the lowest PSI?
by Claire & Oscar Rummel from Kentucky on June 08, 2011

A: The pressure on these is fixed. Now they are adjustable at the nozzle end, this is still going to put out the full pressure, but the fan spray is wider, giving you a less pressure approach.

Thanks,

Pressure Washers Direct
by Mike, Product Expert

Q: I have orederd one would like to know the sizes of the brass quick connects to buy at my hardware store. Thank you can't wait to receive the unit
by Yvonne Sigman from Pennsylvania on May 09, 2011

A: The size of the quick connects, if you are talking about for the hose connection would be 3/4", this would be standard for the most part for a garden hose connection.

Thanks,

Pressure Washers Direct
by Mike, Product Expert

Q: Will the 20358 briggs handle 140 degree water service?
by Tom West from Minnesota on May 07, 2011

A: I would not suggest using this pressure washer in more than 100 degree water. A cold water pressure washer is exactly that. If you are looking to use a pressure washer with hotter water, you would need to go with a warm water pressure washer.

Thanks,

Pressure Washers Direct
by Mike, Product Expert

Q: I cannot get the tank on both sides of my Briggs & Stratton 1800 PSI Pressure Washer to work. I fill it up with c cleaner, but the level never goes down. In otherwords, it doesn't work.

How do i make it work???

by JoanJones from Oregon on April 18, 2011

A: You have to make sure that you are rotating the wand to the low pressure setting in order to pull detergent from the tanks. If you are already doing this, you might have a defective injector. If this is the case, this defect would be covered under the warranty as long as the unit is less than 1 year old.
by Mike, Product Expert

Q: Can an extension cord be used or is it limited to the 25 foot power cord it comes with? How will this unit work for cleaning of a ski boat?
by Jeff from Idaho on April 04, 2011

A: Using an extension cord is not recommended with electric pressure washers. However, if the situation requires you to do so, you can use a 25' cord as long as it is an outdoor rated 14 gauge cord. You may increase the extension cord length up to 50' but then you have to increase the size of the cord to a 12 gauge cord.
by Mike, Product Expert

Q: Do you ship this item to Australia? If so, how much would shipping be?
by Jacque on March 31, 2011

A: Unfortunately we do not ship products outside of the U.S. Sorry, I would be unable to quote you on shipping this product to Australia.
by Mike, Product Expert

Q: Hi Bill, it appears the 20358 electric PW is the best one I can find. Reviews show some are coming not working and 2 problems; one about the soap container and worse the bottom hose plastic threads stripping out. Remedy is a brase double fitting that a shop would have to put on. I want one of these but scared with all the problems, I just don't need stress at 60 now with problems. Can U sell me one but first check it out that it is ok and install this brass fitting it needs so the hose doesn't leak? I need this for my decks and vinyal siding. If so I'd like to order one if we know it is all ok and this brass fitting they say should already be on it isn't and this fixes the leaks and ability to connect the hose not to stripped out threads.
Sorry to bother U but I don't know what else to do, I don't want a gas one.

Thank U very much, Jim.

by Jim Scholten from North Carolina on March 29, 2011

A: This residential electric pressure washer is a good quality machine. Briggs & Stratton have resolved the detergent tank issues that these machines had. As for the hose threading, yes the water inlet connection is plastic and can strip if you are not careful when connecting your garden hose. However, this plastic inlet fitting is not cheaply made. Unfortunately we cannot install the brass fitting on this unit prior to delivery but you can purchase a garden hose brass quick connect kit and easily attach it yourself. I'm posting a link below to the garden hose qc kit I am referring to:

Garden Hose Quick Connect Kit
by Mike, Product Expert

Briggs & Stratton 20358 Reviews
Write Review
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
4/5
Overall
3.7 out of 53.7 out of 53.7 out of 53.7 out of 53.7 out of 5
Pros
Fast (1)
Cons
Bad Instructions (1)
83 Reviews  Sort by 
 
Don
Total Reviews
2 Reviews
Total Helpful Votes
12 Helpful Votes
REVIEWED
APR.
28
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Worth The Money
I have a very large exposed aggregate concrete driveway and it took me over 8 hrs to use a standard pressure washer wand to clean my driveway.

I spent a lot of time researching different surface cleaners and ended up buying this surface cleaner. I liked the fact that it had three nozzles and four caster wheels.

The first time I used it it only took me a little less than 4 hours to finish the driveway. It does a fantastic job and I also use it on my composite deck (large wrap around... more
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20
Mary
Purchased from Pressure Washers Direct
Purchased 6/21/12
REVIEWED
APR.
16
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Unable To Get Service From Briggs And Stratton - They Say Return
I have spent the better part of the warranty period on the phone with B&S trying to get this pressure washer repaired. The hose pops off due to the cheap plastic connector. I have tried several hoses and hose bibs. It's the plastic connector on the PW.

B&S had me call over a dozen dealers and I only found one who would even look at an electric motor pressure washer. Most B&S warranty dealers only work on the electric engines! After driving two towns over, waiting a week and... more
Mike, the Pressure Washer Expert
Product Expert
Mary,
We'll be happy to contact you directly to help you resolve this. Since you've contacted us before the warranty period expired please don't worry- you're covered.

There is very little repair work done on small consumer electric appliances; it is more cost-effective to replace them. However, the warranty only covers defect in materials & workmanship, not wear and tear or abuse- which is why manufacturers want to have the units inspected before making their decision.
more
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10
Curtis S.
Ariel, WA
Purchased from Pressure Washers Direct
Purchased 4/21/11
REVIEWED
JUN.
28
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Looks Great But Very Little Power
I bought this unit from PED 5/26/2011 and have used it twice. It has no more than 3 hours on it. When I received it, I was impressed with the features and the ease of assembly. Very ergonomic handle, long cord and hose, easy to switch wands to name a few things. I used it for a couple small jobs (washing my cars and truck). It didn't seem like it had much power but I didn't have anything to compare it to. I stored it in my house where it was always heated, so no chance of freezing.

Now,... more
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10
Phil Walker
Crossville, TN
Purchased from Pressure Washers Direct
Purchased 11/9/10
Total Reviews
2 Reviews
REVIEWED
NOV.
14
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Machine
I just moved into my home where decks and driveway had been badly neglected. After doing research on line this was my choice.

I was impressed starting with opening the box. I spent all day Friday washing drives and decks. I was really impressed with the power and ease of working with the machine.

The fan nozzle worked fairly well but wasn't removing some of the stubborn stains, so I switched to the turbo and wow, I felt like I was taking off concrete.

I recommend the 20358 and not... more
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10
Daniel La C.
Munising, MI
REVIEWED
FEB.
15
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
Tanks Don't Work
My tanks have never worked it doesn't matter where you have the selector knob.
Pros: Fast
Cons: Bad Instructions
Daniel Does Not Recommend This Product
Mike, the Pressure Washer Expert
Product Expert
Daniel,
Page 11 of the Owner's Manual covers soap application. Not only do you have to move the selector knob, Step 8 says you have to "slide the adjustable nozzle forward to the low pressure mode. Detergent cannot be applied in the high pressure position."

You will feel the spray nozzle click into place. This opens a valve and allows the water stream to pick up the detergent & add it to the water stream.

You also need to make sure you're using the proper dilution of pressure washer safe detergent. It needs to be thin, like water. If it's thick like dish detergent the siphon action won't pick it up.

If neither of these tips help out, this unit has a 1 year Factory Warranty. You may want to contact the folks at Briggs & Stratton, toll free, at (800) 743-4115. Please be sure to have the serial number of your unit handy when you call them.
more
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00
Mike
Tombstone, AZ
REVIEWED
APR.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best
Best Pressure Washer I Ever Had.
Was this review helpful?
00
Harry
Purchased from Pressure Washers Direct
Purchased 3/4/11
REVIEWED
OCT.
28
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
No Service, No Parts
The hose connection is made of cheap plastic and the threads stripped. No service available, no replacement part available. The weakest link in the chain ruins an expensive unit with supposedly the best engine. Also, underpowered.
Mike, the Pressure Washer Expert
Product Expert
Harry,
Briggs & Stratton will replace a 20358 unit that fails while still under warranty.
more
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00
Robert P.
Newton Falls, OH
Purchased from Pressure Washers Direct
Purchased 9/29/12
REVIEWED
OCT.
22
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Durable
I purchased this machine by the selling name of Briggs and Stratton. It is nice looking and seems to be durable.

When not using the wand to wash, the motor shuts down- a very nice feature with this unit. The downside to anyone looking to buy a pressure washer, if I had to do it again go for more PSI. 1800 PSI just does not get the job done; at least 2400 PSI for a home owner.

Mechanically it has two detergent reserves. I am not getting enough detergent flow even at the maximum setting... more
Mike, the Pressure Washer Expert
Product Expert
Robert,
Make sure you are using pressure washer safe detergent and that it is diluted to the proper consistency. Detergent that is too thick won't be picked up by the water stream, and may ooze.

If that doesn't help, you may want to give the folks at Briggs & Stratton a call, toll free, at (800) 743-4115

Please take a look at our "How To Pick The Perfect Pressure Washer" buyer's guide to get the right PSI for your needs.
more
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00
Lynn
Vancouver, WA
Purchased from Pressure Washers Direct
Purchased 4/8/10
REVIEWED
AUG.
26
2012
2 out of 52 out of 52 out of 52 out of 52 out of 5
Great For The First Year
When I first got this washer it worked great cleaning my sidewalk.

Last year I had trouble getting it to power up and realized the hose connection was leaking water. I replaced a washer and it seemed to work better.

Now it starts off with a lot of power and gradually gets less and less. Sometimes it just cuts off for no reason. I would never buy another one of these, especially after reading all the trouble others have had.

Of course, none of this happened when it was under warranty.
Mike, the Pressure Washer Expert
Product Expert
Lynn,
To keep your pressure washer healthy, you need to regularly clean the filter where the garden hose attaches. Teflon pipe thread tape (about a buck at any hardware or grocery store) will help stop leaks once the water isn't obstructed.

The Owner's Manual tells you to use a Pump Saver product before you put it in storage, and to make sure the unit is stored someplace it won't freeze. Hard freezing will drastically shorten the life of your pressure washer.
more
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00
Michael M.
Bay City, MI
Purchased from Pressure Washers Direct
Purchased 5/14/11
Total Reviews
2 Reviews
REVIEWED
AUG.
17
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pwg Good People To Do Business With
The B&S Unit Is Ok..the Low Pressure Yellow Tip Is Hard to Activate But Not Impossible..Dont Like the Plastic Hose But It Works Ok.

Overall Unit Is Acceptable...and Pwd Will Back You While the Unit Is Still Under Warranty.
Was this review helpful?
00
Gail T.
Georgetown, TX
Purchased from Pressure Washers Direct
Purchased 5/11/12
REVIEWED
JUL.
26
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Great Power Washer!
When my power washer arrived, the instructions said to remove the temporary plug from the water intake so I could attach my water hose to it. I tried very diligently to remove that plug. Finally I decided that it wasnt EVEN THERE! I can only hope that I did no damage, but I'm not so sure. It leaks at the intake. After seeing that the fitting I was working with was plastic, I decided not to use the metal connector I had ordered. I bought a plastic one that fit perfectly and is great. I've... more
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00
Larry A.
Berkshire, NY
Purchased from Pressure Washers Direct
Purchased 6/6/12
REVIEWED
JUL.
19
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Some Problems
I have used this pressure washer a few times. I develops good pressure and generally works OK with plain water, but there are two significant problems.

1. The plastic coupling where your garden hose attaches is too shallow. The instructions call to always use the screened insert, which make sense, but the rubber gasket around the screen takes up enough space that the screw on coupling does not have enough remaining depth to get a good bite on the hose and unless you are very careful,... more
Mike, the Pressure Washer Expert
Product Expert
Larry,
Your replacement pressure washer is on its way.
more
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00
Don B.
Bainbridge Island,, WA
Purchased from Pressure Washers Direct
Purchased 7/9/11
REVIEWED
JUN.
08
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Briggs & Stratton 20358
First the good news ... the ergonomic design is excellent ... the small amount of assembly out of the box is quite simple ... it is relatively compact, easy to store & move around ... changing nozzles is easy & convenient ... long electric cord & water hose is efficient ... the motor/pump turn off feature after the spray trigger is released while the pump pressure is maintained is a great feature that my 20 year old Karcher compact does not have.

Now for the not-so-good news... more
Mike, the Pressure Washer Expert
Product Expert
Don,
We sell a lot of this model, and folks have been pretty pleased with the performance.

Please make sure the nozzle has been adjusted to its most powerful spray position. If it's in the low-pressure soap application position it won't clean effectively.

You may want to give the folks at Briggs & Stratton a call, toll free, at (800) 743-4115 to see if they can advise you on increasing the performance of your pressure washer.

You may also want to check the filter screen where the garden hose attaches to make sure it isn't blocked with dirt or grit- that can be a real power-reducer.
more
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00
Stephen M.
Beaufort, NC
Purchased from Pressure Washers Direct
Purchased 3/21/12
REVIEWED
APR.
19
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Dont Get This Pressure Washer
I got the first pressure washer and it would not siphon any detergent. After calling PWD, they sent me a new one at no charge.

After initially siphoning, now this one will not siphon either. I am really disgusted with the product. The siphon hose from the detergent tanks to the output feed collapes, most probably due to too much suction . The hose is not reinforced tubing and just collapses into itself. Very poorly engineered.

PWD RESPONDS: Something you may want to check is the... more
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00
Glenn
REVIEWED
MAR.
18
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Pressure Washer
I needed a pressure washer for tackling jobs around the house like washing siding, cleaning lawn equipment, chairs etc.

I ordered one from this very website and it arrived in what seemed like record time!

This is a solid, sturdy machine that works very well. The 1800 psi is more than enough power to do an excellent job on these household tasks. It is fairly quiet as well.

Just make sure you get the hose disconnect to prevent any damage to the plastic threads.

I highly recommend... more
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00
Paul Y.
Boca Raton, FL
Purchased from Pressure Washers Direct
Purchased 12/16/11
REVIEWED
JAN.
07
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Washer Ever
Just bought a new house in Florida and needed a power washer to clean the patio. Bought a Snapon washer it was terrible, constantly shorting out.

Returned it and on line bought the Briggs and Stratton. This washer is incredible. It does everything it says it can and with exceptional ease.

Very glad I bought it and will recommend it.
Was this review helpful?
00
Craig U.
Warren, ME
Purchased from Pressure Washers Direct
Purchased 2/17/11
REVIEWED
DEC.
20
2011
2 out of 52 out of 52 out of 52 out of 52 out of 5
Soap Leak
This is a replacement model for one that the motor stopped working after only 67 uses. Pressure Washers Direct was very good and prompt with replacement as it was still under warranty. The washer arrived and it is fairly simple to put together..I put some soap in one of the side containers and left to answer the phone.. I came back to a large wet area on the floor ie the pressure washer soap ,and on inspection can see it leaking out of the bottom of the plastic container near where the tubing... more
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00
John C.
Palm Bay, FL
Purchased from Pressure Washers Direct
Purchased 9/7/11
REVIEWED
SEP.
30
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best I Have Owned
This is the best power washer I have owned. It did a great job on my stucco home, windows, screens, and eaves.

The 1800 psi was enough power to complete the jobs. The hoses and electrical cords were long enough to make the job flow smoothly without constantly pulling and moving the washer around everything.

When it was necessary to move the machine, it was easily done.
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00
Dave H.
Chandler, AZ
Purchased from Pressure Washers Direct
Purchased 9/7/11
REVIEWED
SEP.
28
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Washing Yacht Decks A Breeze
Machine was packed well, shipped on time and pump provides plenty of pressure.

Makes washing nonskid deck on yacht a breeze. Only one complaint, the pressure hose is cheap and already after two uses shows signs of failing.

Other than the hose, I feel the unit is a tremendous value.
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00
Dennis C.
Advance, NC
REVIEWED
SEP.
13
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Soap Dispensing
The soap setting only works when the tip of the wand is extended. The tip couldn't be extended with normal strength with the unit we received. Had to immerse the wand in hot water, presumably breaking a vacuum seal.

Motor is good. Cord is not very long, a little over a garage depth. Good for surface cleaning. Decent buy on a budget but look for higher PSI models if possible.
Was this review helpful?
00
Bill C.
Stanley, ND
Purchased from Pressure Washers Direct
Purchased 8/26/11
REVIEWED
SEP.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome
I purchased this pressure washer Saturday Aug 27th & had it by Sept 1st...that's a fast processing & delivery!

I operate a roadgrader to maintain our local county roads & trust me, it gets the worst kind of dirt, dust & grime you can imagine!! I used my new Briggs & Stratton PW the next day to clean off a months worth of grime...WOW did it work great!!

I'm like others, I'm not too thrilled with the gun or trigger & it does have a little squeal with I release the... more
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00
Mark Dec.
Havertown, PA
REVIEWED
AUG.
18
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Piece Of Junk Made In China
I purchased the first one in April or May.....It worked one time. The next time I tried to use it, I did get a loud screetch evey time I released the trigger several reviewers have described the same thing The power surges up and down, my garden hose has more power than this machine, an obvious motor problem. I called PWD, I have to admit their customer service is AWESOME....and they sent me another one.....just like that.

Only problem.....it did the same thing as the first one! Obviously... more
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00
Bill Butler
Dewey, AZ
Purchased from Pressure Washers Direct
Purchased 7/22/11
REVIEWED
AUG.
12
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Cumbersome Trigger
I absolutely HATE the cumbersome trigger where you have to press a button in order to pull the trigger.

This is a classic case of the Feds ruining a good product.

PWD RESPONDS: You should just have to push the button at the start of spraying; usually there's a way to lock the button open while you're working.

We haven't logged any other complaints about this, so you may want to give the folks at Briggs & Stratton a call at 800-743-4115, toll free, to see if there's a way to make... more
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00
Kelly M.
Billings, MT
Purchased from Pressure Washers Direct
Purchased 12/7/10
REVIEWED
AUG.
09
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
1800 Psi Electric Washer
Great Machine, to Bad the Yellow Standard Wand Does Not Hold Up, and Briggs Cant Keep the Wands in Stock, I Guess Everyone Is Calling For Warranty Wands.
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00
Jeff W.
Monroe, MI
REVIEWED
JUL.
29
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Do Not Buy!!
I purchased one of these. After having it about a week, the pressure dropped to less than half of the original pressure. I tried cleaning filters and anything it the troubleshooting section of the manual.

I finally exchanged it for a new one, and after a couple more weeks, the same thing started happening. One wheel also fell off and the hose connector broke.

I have had several power washers, but none so disappointing as this one.

PWD RESPONDS: The Manufacturer's Warranty applies... more
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00
C L
Saint Charles, IL
Purchased from Pressure Washers Direct
Purchased 6/7/11
REVIEWED
JUL.
20
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pressure Washer Review
I went ahead and purchased this pressure washer on the recommendations on the Pressure Washers Direct.com site. The box was delivered within a day since I am only about 30 miles from their warehouse location. It was left at the rear of the house since I was not home and had a hole in the one side but I could not tell if there was damage until I opened it up to inspect. Upon opening it was packed well and the hole was behind an empty spot in the box so all appeared ok.

Set up was simple... more
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00
David D.
West Plains, MO
Purchased from Pressure Washers Direct
Purchased 6/21/11
REVIEWED
JUL.
12
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Rugged Construction
Rugged construction, built to last. Could use a nozzle with angled tip,
and the turbo nozzle seems to lack the advertised power. Held 12
inches above pine decking, it will not even strip old stain, never
mind damaging the wood as the manual warns.

The adjustable nozzle,
dialed down to a concentrated spray, is much more likely to fuzz the
wood surface. That said, this machine can produce delightful clouds of
mist on hot muggy days, appreciated by all living things.

PWD RESPONDS:... more
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Jim C.
Damascus, OR
Purchased from Pressure Washers Direct
Purchased 6/12/11
REVIEWED
JUL.
10
2011
2 out of 52 out of 52 out of 52 out of 52 out of 5
Dissapointed
I believed all the hype and ordered the B&S electric Pressure Washer without really checking it out. I have to rate it not bad but, then again not good. My old Karcher model 330 that I gave to my son is 20+ years old and rated at 1300 psi. It outperforms this new B&S, rated at 1800 psi by a significent margin. But I must admit, the B&S is a nice package and does have well designed wand, hose and electrical cord onboard storge.

PWD RESPONDS: The response to the 20358 has been... more
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Judy L.
Whitwell, TN
Purchased from Pressure Washers Direct
Purchased 6/3/11
REVIEWED
JUN.
24
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Very Disappointed
I received this PW, and due to the bad thunder storms we have had and the excessive heat I have not been able to use it until this week.

The first problem I encountered was not being able to get the soap container out. No matter how hard I pulled it would not budge. I was finally able to get one container out and put some cleaner into it, but when I used the pressure washer it would not dispense the soap. Yes, I read the directions and I used the low pressure wand and adjusted the spray... more
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Glen D.
Burleson, TX
Purchased from Pressure Washers Direct
Purchased 3/11/11
REVIEWED
JUN.
18
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Used Twice
Upon receiving the Briggs & Stratton 20358 pressure washer it looked sturdy and heavy duty. However upon using the washer for the first time I immediately found that most connectors were made of plastic. This is not good. The main water hose connection needed to be made of metal for durability.

I purchased a brass hose connector to resolve that issue. On June 18, 2011 I used the washer for the second time. This time upon washing my vehicle two thirds of the way the adjustable nozzle... more
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Gary C.
Fayetteville, PA
Purchased from Pressure Washers Direct
Purchased 5/19/11
REVIEWED
JUN.
16
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Caveat Emptor
My first pw arrived shortly after ordering but unfortunately did not work correctly. I fired it up the day after it arrived and it squawked each time the motor came on and using the yellow headed wand on high pressure the unit would squawk, send out a 2 second burst of pressurized water, stop, squawk again and shoot out another 2 second burst. This continued for as long as you held the trigger. I called PW Direct and the employee told me to call Briggs & Stratton. The lady at B&S was... more
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Mike M.
Garfield Heights, OH
Purchased from Pressure Washers Direct
Purchased 5/16/11
REVIEWED
JUN.
15
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pwd To The Rescue
Pressure Washers Direct came to the rescue when Briggs & Stratton would not. My initial machine screeched horribly when powering down. B&S replied this is normal.

I alerted Pressure Washers Direct to this situation. Within one week a new machine was on its way to me. The new power washer works as advertised on the PWD website.

Terrific customer service. The Buyers Guides and Product Reviews were very helpful too.

Will definitely recommend PWD.
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Kendal F.
Titusville, NJ
Purchased from Pressure Washers Direct
Purchased 5/16/11
REVIEWED
JUN.
08
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pleased
Pressure washer works very well and I am pleased. Time will tell if its performance lasts.
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Mark I.
Belvidere, IL
Purchased from Pressure Washers Direct
Purchased 5/14/11
REVIEWED
JUN.
06
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Briggs & Stratton 1800 Psi (electric - Cold Water) Pressure Washer Review
This product is good but not perfect. The knobs that control the soap are plastic and do not turn well. We take the knob off and turn it with pliers.

On our unit one soap container will not come off the unit and so we use the other one all the time, so now it wont stay in. The wands are very nice and we were impressed with how well the machine adds the soap.

PWD RESPONDS: Briggs & Stratton has a one year Factory Warranty on this unit. Just give them a call, toll free, at (800)... more
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Annemarie R.
Spring Hill, FL
Purchased from Pressure Washers Direct
Purchased 5/14/11
REVIEWED
JUN.
05
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Delighted
Delighted with the delivery and the pressure washer itself.
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Darrel D.
Hickory, NC
Purchased from Pressure Washers Direct
Purchased 4/7/11
REVIEWED
JUN.
01
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
New Pressure Washer
I've only used it once. It sounds like a small pair of tires squealing every time I release the trigger, but still seems to work OK.

I'm not sure how to apply any cleaners, because the manual doesn't tell me at what ratio to dilute the soaps before I put them in the tanks. My old pressure washer told me what ratio to dilute soap at.

Do I not need to dilute any soap?

PWD RESPONDS: If you are using a pressure washer safe soap (and you should, in order to protect the pump and keep your... more
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Richard Devine
Largo, FL
REVIEWED
MAY.
26
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Lots Of Uses
So far I have pressured washed my 24' cabin cruiser, including a hardtop which is hard to reach by hand; a 2
car concrete driveway with 15 years of grime albeit no oil stains; on my garage floor it got most of oil stains, except didn't seem to touch a vegetable oil stain; my cement walkway; boat trailer; boards which I parked
my trailer on which were caked with packed dirt; and old paint- albeit real old paint- from wooden steps.

I tried my Universal Underbody & Gutter wand on my... more
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Eric B.
Vacaville, CA
Purchased from Pressure Washers Direct
Purchased 5/3/11
REVIEWED
MAY.
24
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Briggs & Stratton Power Washer
I bought this for the convenience very good, reasonable power good, price good, quality good and ease of operation great.

I read about power washers and this seemed like the best compromise.

Pros:
The washer is really easy to assemble and use.
Pressure Washers Direct shipped promptly and seem most reliable. I noted online they answered all questions and issues. They followed up with this request for feedback.
Power is such that it will NOT likely do personal harm, so it is a good... more
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Stephen B.
Lynden, WA
Purchased from Pressure Washers Direct
Purchased 4/28/11
REVIEWED
MAY.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy With The Product
I wanted to avoid the use of gasoline, oil, oil changes, and the noise of a gas powered pressure washer. I searched online for an electric pressure washer to see if I could purchase a brand name model without having to pay for shipping. Then I discovered Pressure Washers Direct!

I chose the Briggs & Stratton Model 20358 and have been very happy with the product. There was very little to do in removing it from the box and setting it up to operate.

It does a good job for the kind... more
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Cary S.
Laporte, IN
Purchased from Pressure Washers Direct
Purchased 4/19/11
REVIEWED
MAY.
15
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Small Job Power Helper
have used it around the house to clean parts of the driveway, wood stairway and landscaping river rocks. i got this to do the small jobs and the rocks. you want something that works but wont blow the rocks away.

i also use it on the garage vinyl siding and it also did a good job. it is a heavy unit, pulls ok but heavy to pick up. i still have more to do and we will see how it goes.
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Marilyn S.
Mobile, AL
Purchased from Pressure Washers Direct
Purchased 4/14/11
REVIEWED
MAY.
06
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Job
Does a great job. I like that all of the attachments are on board and that the hose winds up.

A really neat package and easy to store without the wand hose sprouting out everywhere when you are through.

I also ordered the quick connect, no leaks! Better than my Karcher and the AR.
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Robert C.
Sacramento, CA
Purchased from Pressure Washers Direct
Purchased 3/23/11
REVIEWED
APR.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine
I got tired of borrowing my son's pressure washer and didn't want to bother with the hassle of all that goes with gas models.

After some research I decided on the Briggs and Stratton model 20358. We needed this to keep our brick patio and sidewalk areas clean and free of moss from all the winter rain.

My wife loves it, says using it almost becomes an addiction. So far, about 12 hours run time I can find nothing bad to say about it. I have no problem recommending it to anyone.
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Mark P.
Abilene, KS
REVIEWED
APR.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased
It works just great. No problem getting it set up and running.

I am very pleased.
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Dennis H.
Newark, CA
Purchased from Pressure Washers Direct
Purchased 2/10/11
REVIEWED
APR.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Modern Replacement Pressure Washer
This unit was purchased to replace a 20 year old unit since I am once again preparing the house for paint.

I really like several features on this new unit that the previous unit did not have:
1. the built in reel for the hose,
2. the automatic start and stop of the motor, and
3. the reservoir for the detergent.

One minor detail that I find tiring is that the wand length is a bit short for me and I find myself hunching over to get close enough. I'm only 6 tall. The previous... more
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Steve K.
Huntsville, MO
Purchased from Pressure Washers Direct
Purchased 3/21/11
REVIEWED
APR.
11
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Briggs & Stratton 1800 Psi (electric - Cold Water) Pressure Washer Review
I have a huge puddle of soap under the sprayer although I have never gotten soap to come through the sprayer. I pulled on the end nozzle until I hurt my arms and finally the third time I went to use it I brought it in the house and pulled and twisted until it finally popped free.

I haven't been able to use it since but look forward to trying out the soap dispenser to see if it works. It is a little worrisome that when you let off the trigger there is a squeal in the motor that sounds like a... more
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Phil C.
Houston, TX
Purchased from Pressure Washers Direct
Purchased 3/28/11
REVIEWED
APR.
02
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Happy But Has A Loud Squeak
After doing quite a bit of research I settled on this power washer. I havent used it a lot because I just got it two days ago. My previous one broke and I needed a replacement.

After reading the reviews I did purchase a short hose connection with the spring around it to stay attached to the unit. that seems to work fine.

I do get a very loud squeak noise when I release the trigger. It did not do it the first couple of releases but does it every time now. It seems to work fine... more
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Dony Service
Great Falls, MT
REVIEWED
MAR.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy With The Washer
Bought this unit to wash my Freightliner ice cream truck daily. Two weeks into the use, I am very pleased.

I have not experienced a lot of the negatives that I read in other reviews. One disappointment is the front cover where the garden hose hookup comes out of. The internal plumbing sticks out so far that the cover will not stay clipped in place. It just kind of flops around. It can be snapped back into place, but the vibration of running just undoes it again. I wish the hook up were more... more
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Marlene B.
Grants Pass, OR
Purchased from Pressure Washers Direct
Purchased 3/12/11
REVIEWED
MAR.
20
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Love It!!!!!
I am a 74 year old lady who resides in the northwest and have a lot of problems with moss growing on my aggregate cement patio and the lattice work on my outdoor garden room during the winter months.

I have used gas pressure washers in the past to eradicate this problem every Spring. When I read the reviews on this washer I was very intrigued. The cost makes it worthwhile rather than the rental of a machine every year and then not having the advantage of being able to do the large job in... more
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Boyd Pickett
Port Saint Joe, FL
Purchased from Pressure Washers Direct
Purchased 2/7/11
REVIEWED
FEB.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Did A Great Job
I love my new Briggs & Stratton electric pressure washer. I had some reservations about an electric pressure washer but all concerns were blown away after I started using my new unit.

The only problem I experienced was just as the other reviews mentioned was the water inlet fitting not being very good. I was able to correct the problem by buying a brass quick connect from my local hardware store and installing it on the unit.

Oh yea, I came home from work the other day and my wife... more
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Louis Stavely
Keysvolle, GA
Purchased from Pressure Washers Direct
Purchased 9/17/10
REVIEWED
JAN.
03
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Needs Improvement
Water hose connector at the base of the unit needs to be made of brass or some kind of metal instead of plastic.
The threads need to be deeper. I am very unhappy with my unit. The hose leaks at the connection and even disconnects completely.

It also apparently has developed an internal leak because during times between spraying when the motor should remain off it kicks on for two seconds then off for a few seconds then on for two seconds, etc.

PWD RESPONDS: Your unit comes with a one... more
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Eric Babin
Chula Vista, CA
Purchased from Pressure Washers Direct
Purchased 11/29/10
REVIEWED
DEC.
20
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
What Can I Clean Next?
Every day I wake up excited looking around for what I can clean next. Cars, trucks, grills, driveway, garage door, patio.... even the hot tub.

I think Ive almost run out of things to clean so Ill ask the neighbor if they want their house pressure washed.....

Yes, this thing is that great and fun to use.

30 foot hose is very handy.

If you are on the fence about getting this just do it... you will be glad you did.
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William Danser
Columbus, NJ
Purchased from Pressure Washers Direct
Purchased 4/15/10
REVIEWED
DEC.
16
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Extremely Pleased
I, like many other reviewers here, did extensive research before choosing this model. I ordered one in mid-April and it arrived on schedule. When I used it for the first time I realized my research had paid off and that I had made the right choice. All the good things everybody else had said about it were true.

Also true, as some have reported, was the fact that the soap tank selector switch was a bit stiff, but not a problem for me. I also had some problems connecting the hose... more
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Art Steed
North Port, FL
Purchased from Pressure Washers Direct
Purchased 11/16/10
REVIEWED
DEC.
08
2010
4 out of 54 out of 54 out of 54 out of 54 out of 5
Quieter & Less Messy Than Gas
I purchased this unit after a great deal of research. Previously I have had gas powered units, but was happy to find an electric quieter and less messy unit with good performance. I have used the unit to clean my lanai, both pad and screens.

The unit works very well, but I have two problems. The detergent tank #1 is very difficult to remove from the base I had to pry it out with a tool. As a result I used the #2 tank for detergent. It worked well for cleaning, but the remaining detergent... more
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Jarrod R.
Swartz Creek, MI
REVIEWED
DEC.
07
2010
1 out of 51 out of 51 out of 51 out of 51 out of 5
High Pressure Stopped Working After 2 Minutes
Bought this pressure washer from a chain store on Black Friday sale. Thought it was great price. I pulled it out of the box just a couple days ago and everything looked good.

I hooked it all up according to instructions, connected the high pressure wand and it worked good for all of 2 minutes. The pump and fan motor began starting and stopping for as long as I continued to pull the trigger. It would not hold continuous pressure. In fact there was no high pressure at all.

When I switched... more
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Phil Walker
Crossville, TN
Purchased from Pressure Washers Direct
Purchased 11/9/10
Total Reviews
2 Reviews
REVIEWED
NOV.
30
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy Washer
I spent Friday all day doing decks and driveways feeling like I had made the best purchase of my life.
I am sure that is what Briggs & Stratton would like to see.

The truth is I was just that happy with my buy. After doing research on power washers and deciding on this model. I still wasn't sure I had done the right thing. After putting her together out of the box, I was impressed with what appeared to be good quality, but powering the machine up the next morning was a joy.

I was... more
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Geo Farmer
Silver City, NM
REVIEWED
OCT.
31
2010
1 out of 51 out of 51 out of 51 out of 51 out of 5
Very Disappointed
Puchased new. Out of the box the detergent control was so stiff- frozen ? The inside of the plastic knob broke. I was able to eventually loosen the control but when adjusted to max. detergent the washer would not inject the solution from either bottle.

I replaced this unit with an AR Blue Clean AR383. The water flow microswitch that is supposed to shut off the pump when the wand trigger is released failed out of the box. I'm not sure ANY electric pressure washer is worth the money.

PWD... more
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Bruce Smith
Loxahatchee, FL
Purchased from Pressure Washers Direct
Purchased 9/18/10
REVIEWED
OCT.
10
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
You Get What You Pay For
This is the third pressure cleaner I have owned in the last 5 years. The unit cost a bit more than the other two and I have to say it shows.

I started with my driveway- it's 110 ft. The driveway looks like new again.

You get what you paid for and in this case for me it was money well spent.
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Harold Palmer
Walsenburg, CO
Purchased from Pressure Washers Direct
Purchased 4/12/10
REVIEWED
OCT.
01
2010
1 out of 51 out of 51 out of 51 out of 51 out of 5
No Replacement Hose
I bought this pressure washer in April of this year. Used it twice, and was very happy with the performance.

I accidentally dropped a razor knife on the hose and split it. Found out, to my dismay, that there is no replacement hose for this unit. B&S is working with me on an monetary adjustment, but I certainly didn't get what I paid for. I would not recommend this unit.

PWD RESPONDS: Our contact at Briggs & Stratton explained that to replace the hose the unit requires an... more
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Thomas Willard
Floral City, FL
Purchased from Pressure Washers Direct
Purchased 4/27/10
REVIEWED
AUG.
09
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Well Thought Out Pressure Washer!
First I would like to thank the Inside Sales/Product Expert, who patiently answered my questions about various products and who honestly and completely explained the good and not-so-good features of the various pressure washers.

I have used commercial grade equipment, and it will get the job done quicker and can take a lot of banging around.

This Briggs and Stratton 20358 does not have as much raw cleaning power so it will take longer to do large surfaces.

As my main purpose was... more
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Scott Driscoll
Jupiter, FL
REVIEWED
JUL.
11
2010
3 out of 53 out of 53 out of 53 out of 53 out of 5
Plastic Connectors
I bought this unit several months ago and really liked it. However after 15 or so uses the plastic thread connection to the hose has worn out and I am unable to connect the hose.

I have contacted Briggs and Stratton and they can not replace that part. So now the unit is sitting in my garage useless.

PWD RESPONDS: Our records show that you contacted us on 6/16/2010 and told us about your situation. Since you bought the unit from us we issued you a full refund that same day.

A word... more
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Randolph Purinton
Amherst, MA
Purchased from Pressure Washers Direct
Purchased 4/10/10
REVIEWED
MAY.
24
2010
2 out of 52 out of 52 out of 52 out of 52 out of 5
Garden Hose Connection Problem
I just brought my 20358 back from the plumber's shop to have a double female brass fitting installed in the water inlet so that it wouldn't leak.

The problem was that the threads in the plastic nut were cut badly and the female garden hose fitting would not screw in all of the way, so it wouldn't create a leak-free fit.

The plumber screwed the new brass female fitting in tightly so it bottomed out and created as snug fit as B&S hoped it would have.

Then he attached a 3 washing... more
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Pj Woods
Shenandoah, IA
Purchased from Pressure Washers Direct
Purchased 4/21/10
REVIEWED
MAY.
13
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Completely Satisfied
I looked at a lot of pressure washer features and reviews before settling on this Briggs and Stratton model.

I did not want a gas powered unit as my requirement was general cleaning; plus I did not want to put up with the noise and fumes of gas powered model, but wanted a pressure washer that is reliable with enough power to clean my back deck and fence plus wash the car and garage floor.

I cannot say how it worked on the car and garage floor as those tasks are yet to be tried, but on... more
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Don L.
Shelton, WA
Purchased from Pressure Washers Direct
Purchased 4/20/10
REVIEWED
MAY.
12
2010
1 out of 51 out of 51 out of 51 out of 51 out of 5
Briggs Warranty
I used it for less than 10 minutes when it broke. Something inside the hose reel broke or came loose and water sprayed all through the machine.

I'm convinced it doesnt put out anywhere near 1800PSI. When compared with my old 1300PSI Craftsman it isn't as powerful.

PWD RESPONDS: Since you bought it from us, just call us with the serial number; we'll take care of the warranty replacement from there.
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Anonymous Anonymous
Philadelphia, PA
Purchased from Pressure Washers Direct
Purchased 4/19/10
REVIEWED
MAY.
10
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Satisfied, Would Buy Again.
My first pressure washer. I needed something to rejuvenate my 5 year old cedar deck. Read horror stories about electrics, a little hesitant, but paid a premium for this unit.

Shipped super quick, within a few days. Had more than enough power to clean a 10x14 deck plus partition fencing- hard to believe others said it was underpowered. Had to be careful not to gouge wood.

Very simple and easy to use. I agree with some other reviewers about detergent knob being hard to turn, but I... more
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Phil Rifkin
Oxford, NC
Purchased from Pressure Washers Direct
Purchased 4/16/10
REVIEWED
MAY.
08
2010
4 out of 54 out of 54 out of 54 out of 54 out of 5
Happy With Seller & Unit
I ordered from Pressure Washers Direct. Their sales person knowledgeable and friendly.

I received the unit in good time. I was slightly disappointed as I have a 13 year old Karcher that is a 1200PSI unit and did not see an appreciable difference in cleaning power.

The spray wand on the B & S could have been a higher quality. I liked all the features on the B & S.

I gave it a good workout on my 200 foot driveway. It is VERY sensitive to ANY air in the line. But I discovered... more
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Clark Fell
Chicago, IL
REVIEWED
MAY.
06
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
Works great. Plenty of pressure for what I need.

I borrowed a 2500PSI gas unit last year and could not lower the pressure enough and had a hard time trying not to damage things.

This unit is very easy to set as low as you want and highest pressure is still enough to get you in trouble if your not careful.

The roll-up hose and cord storage work well to keep everything stowed away neatly.

It is well built and heavy enough so that it does not tip over, but I would not want to carry... more
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Ron Bonger
Newburgh, IN
Purchased from Pressure Washers Direct
Purchased 4/14/10
REVIEWED
MAY.
05
2010
3 out of 53 out of 53 out of 53 out of 53 out of 5
Problems With Detergent Tanks
This unit doesn't have as much pressure as my old Karcher 330 rated at only 1300 psi.

I have tried both solution tanks and have been unable to get either to work. I plan to call customer service soon. If they cannot successfully resolve these two items I plan to return this unit.

PWD RESPONDS: Please feel free to call Briggs & Stratton at (800) 743-4115 for advice on getting your unit to work properly.
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Dan Newberry
Monson, MA
REVIEWED
APR.
30
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Machine
Got the unit and the design and features are excellent. I too, had trouble with the soap dispensing and then realized that the knob was turning but nothing was happening.

I popped the knob off and found that the plastic inside had cracked. I used a small pair of vise grips and turned the inside shaft and the soap dispensed properly.

I called BS and they told me the knobs are not something I can order or are offered as a warranty part and there was nothing to do but return the... more
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Charles Lorang
Yellvile, AR
Purchased from Pressure Washers Direct
Purchased 4/7/10
REVIEWED
APR.
29
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Love It!
Love It!
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N. P.
New York, NY
Purchased from Pressure Washers Direct
Purchased 3/19/10
REVIEWED
APR.
26
2010
2 out of 52 out of 52 out of 52 out of 52 out of 5
Definitely Not The Best
For a product that has so many good reviews I am very disappointed. The first time I used the product it worked well for about two hours. Then water was squirting out of it all over the place.

I spent the next few hours taking the damn thing apart, fixing it and putting it back together. The problem was that the compression fitting on the hub of the spool for the hose broke.

Once I put it back together it was OK.

I was also not happy with the wheels. They are very wobbly. Considering... more
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Jim W
Loudon, TN
REVIEWED
APR.
26
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far I'm Impressed
I haven't had it long, but so far I'm really impressed with it.

I've used it to clean a large deck and to wash cars, and it performed well.

The soap dispensers and storage features are a big plus.
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Nathan Patton
Ft Rucker, AL
Purchased from Pressure Washers Direct
Purchased 3/13/10
REVIEWED
APR.
24
2010
4 out of 54 out of 54 out of 54 out of 54 out of 5
The Second One Works Great!
I ordered this item in mid-March and received it within a week. I unpacked it and stored it until the weather got nicer to use it. The day came about a week later.

I hooked up the hose, plugged it in and nothing- it didn't work. I called Briggs & Stratton, went through the trouble shooting procedures and we determined that the pump was either defective or damaged in shipping.

I then called Pressure Washers Direct, explained the situation to them and received a replacement unit... more
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Bob Hawley
Fort Worth, TX
Purchased from Pressure Washers Direct
Purchased 3/29/10
REVIEWED
APR.
20
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Better Than Expected
I originally was going to buy a less expensive power washer at a Big Box store but fortunately I read a number of reviews first and opted to get this model instead.

To date, I have used it to clean a couple of wood decks- pressure treated and redwood, concrete sidewalks, and a patio with great success using only water.

The machine works better than expected and I would recommend it highly.
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Joseph Wilson
San Antonio, TX
Purchased from Pressure Washers Direct
Purchased 3/19/10
REVIEWED
APR.
11
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Performed Marvelously Thus Far
Ive used my Briggs and Stratton 1800 PSI Electric Powerwasher three times, cleaning my back porch and sidewalks, vinyl and aluminum siding, and cleaning my Kawasaki Mule of Texas mud and clay.

It has performed marvelously thus far. I especially like the compact design, the power of the pressure washer, and the storage places for the attachments, cords and hoses.

If it performs well for the long haul which I trust it will, I'll recommend it to any homeowner. So far, I love it!
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Suzanne Shor
Pacific Palisades, CA
Purchased from Pressure Washers Direct
Purchased 3/13/10
REVIEWED
APR.
03
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Spray Not Wide Enough
Only problem is the machine does not have a wide enough spray to get the job done effectively.

PWD RESPONDS: This unit has a spray pattern of up to 40 degrees, the same as most other pressure washers. Page 10 of your Owner's Manual shows how to twist the nozzle to adjust the spray pattern from wide to narrow.

We have helpful tips on specific cleaning jobs in our Spray Stories. Just click on the Buyer's Guide button at the bottom of any page of our web site; then select Spray Stories and... more
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Troy N.
Blaine, MN
Purchased from Pressure Washers Direct
Purchased 3/11/10
REVIEWED
APR.
01
2010
2 out of 52 out of 52 out of 52 out of 52 out of 5
Lack Of Power
This unit does not have the power of other 1800psi units I have used.

PWD RESPONDS: You may want to contact the Technical Support folks at Briggs & Stratton to see if there is anything you can do to get better performance from your unit. Their toll-free number is 800-743-4115.

Briggs & Stratton also have a helpful Frequently Asked Question list at their web site: http://pp.myfaqcenter.com/

Make sure if you're using an extension cord that it's 12 gauge or heavier; and make sure... more
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Charles Gilliam
Leesburg, VA
Purchased from Pressure Washers Direct
Purchased 3/10/10
REVIEWED
APR.
01
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Briggs & Stratton Hits A Home Run
Mar 30,2010...used my washer for the first time on my brick walkway and it was everything I had hoped... I think I bought a winner.

HAPPY TRAILS!
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Phyllis Boudreaux
Beaumont, TX
Purchased from Pressure Washers Direct
Purchased 2/8/10
REVIEWED
MAR.
20
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Electric Power Washer
We are very pleased with our powerwasher.

We cleaned our sidewalk and driveway one afternoon and our patio and patio furniture a few days later.

It has plenty of power and does an extremely great job.

We would recommend this product to anyone who does an annual cleanup at their home.
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Roger Dye
Romeo, MI
Purchased from Pressure Washers Direct
Purchased 2/20/10
REVIEWED
MAR.
14
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Like The Washer; Trouble Getting The Soap To Work
I like the washer, particularly the hose reel.

I have not been able to get the soap dispensers to work, but have not quit trying.

PWD RESPONDS: You need to slide the adjustable nozzle forward to get it into the low pressure mode; this unit won't apply soap at high pressure. That's the most common oversight.

The rest of the instructions for using the detergent tanks is on Page 11 of the Owner's Manual. If you need more advice please contact the folks at Briggs & Stratton Tech... more
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F. Mitch Treese
Vashon Island, Wa, WA
Purchased from Pressure Washers Direct
Purchased 2/21/10
REVIEWED
MAR.
14
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far It Is Good
We have used the unit about 4 times so far and it has worked as described.

One of the things we like about the unit is the planning that went into the design process. There is a place for everything.

A more positive positioning of the tips and handle would be nice. The wheels are cheap and this is a distraction, but they work. It is a light and efficient unit.
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F P
Canonsburg, PA
Purchased from Pressure Washers Direct
Purchased 1/18/10
REVIEWED
JAN.
21
2010
5 out of 55 out of 55 out of 55 out of 55 out of 5
Worked As Expected
I recently received this Briggs and Stratton pressure washer. With all the features and specifications listed, the washer worked as expected.

The hose reel is a great feature and the power cord wraps up nicely on the rear of the chassis. I mainly have used it for car washing, so the yellow adjustable nozzle is the only one I used.

The body on this washer is all plastic which is acceptable due to the weight would otherwise be too heavy. The washer feels sturdy.

The motor is quiet and... more
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Lee
Gladwin, MI
REVIEWED
JUN.
01
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Won't Buy This Again...
It lasted 3 seasons. In the first 6 months the wheel broke off. It was covered under warranty so I can't complain about that.

But the hose connector is way too thread short and leaks like crazy. I've put plumber's tape around the hose end, but didn't make a difference. It's leaking behind where it goes into the tank.

OK... the wands were great. But let's discuss the gun. There is no button to hold it to continuous flow. I solved that by using a piece of Velcro. My hands got tired... more
Mike, the Pressure Washer Expert
Product Expert
Lee,
New pressure washers will not have a "continuous flow" button- it's considered a safety hazard and has been litigated out of existence.

Extending a hose reduces the pressure coming out of the spray head, so you will usually see extension hoses available for units with more powerful pumps that provide enough pressure to support the distance the water has to travel.
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Michael M.
Bay City, MI
Purchased from Pressure Washers Direct
Purchased 5/14/11
Total Reviews
2 Reviews
REVIEWED
JUN.
18
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
B&s Or Pwd Won't Honor Warranty
Bought it online on 05-15-2011 and took it to a B & S authorized repair shop because the #1 tank would not dispense soap. I registered the unit on 05-18-2011 and took in in for this repair on 05-17-2012. PWD says sorry but no warranty.
Mike, the Pressure Washer Expert
Product Expert
Michael,
The warranty on this unit is for 1 year through Briggs & Stratton. Your unit was delivered on 5/17/11, so as we explained during our phone conversations, your Factory Warranty was in effect from 5/17/2011 to 5/17/2012.

We're sorry that the repair facility determined that the warranty had expired; you may want to contact the folks at Briggs & Stratton directly at (800) 743-4115 to see if they will make an exception in your case.
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