Overall Rating
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1.4
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     (Based on 16 Reviews)
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June 16, 2013
Salinas
    
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Couldn't Find A Replacement Hose
The CF1800HD is a piece of Junk! The hose leaked and I could not find a replacement.
PWD RESPONDS: You can contact the folks at Clean Force directly, toll free, at 1-866-902-9690.
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 | June 12, 2013
John F. West Palm Beach, FL
    
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Piece Of Junk
I bought this product at a big box store about 6 months ago and only used it twice. The hose sprang a leak and Ii cannot find a replacement for it. I am very dissatisfied with this Clean Force. Don't waste your money.
PWD RESPONDS: You may want to call Clean Force at 1-866-902-9690 for warranty service.
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 | June 06, 2013
Scott Blackstone, MA
    
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Junk... Don't Waste Your Money
I purchased this pressure washer for home use, deck, house, boat etc. It may have 1800 psi but the volume is not sufficient. My garden hose with a good spray nozzle works just as good.
The second time I went to use it the high pressure hose parted at a seam on the inside of the unit, and it is impossible to get these plastic pieces of junk apart without breaking fasteners.
Then to top it all off the hose is only warranted for 90 days. So goodbye $169.00, hello XXXX Rental (to rent a good pressure washer).
PWD RESPONDS: 1800 PSI should be much stronger than your garden hose- you may want to check that the filter screen where the garden hose connects to your pressure washer is clear of grit and debris, and that you are using a large volume garden hose that is 30 feet or less.
There are no user serviceable parts inside consumer-grade electric pressure washers. The motor and pump are warranted for 2 years, and the spray gun, hose, wand, tips and other accessories are warranted for ninety (90) days from the date of purchase by the folks at Clean Force.
If the rupture is inside the unit, then it is a pump issue and you should contact Clean Force, toll free, at 1-866-902-9690. Please be sure to have the serial number of your unit handy when you call them; they will need it for the warranty claim. I purchased this pressure washer for home use, deck, house, boat etc. It may have 1800 psi but the volume is not sufficient. My garden hose with a good spray nozzle works just as good.
The second time I went to use it the high pressure hose parted at a seam on the inside of the unit, and it is impossible to get these plastic pieces of junk apart without breaking fasteners.
Then to top it all off the hose is only warranted for 90 days. So goodbye $169.00, hello XXXX Rental (to rent a good pressure washer).
PWD RESPONDS: 1800 PSI should be much ... more
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 | May 22, 2013
Don
    
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Did Not Work Out Of The Box
Purchased a Clean Force CF1800HD in Florida and brought it back to Michigan to use. I am totally disgusted with this pressure washer- it did not work out of the box.
Now I have to take it back to Florida and hope I can get a refund.
PWD RESPONDS: No matter where you bought it, it has a 1 year Factory Warranty. Just give the folks at Clean Force a call, toll free, at 866-902-9690 and they will be happy to help you.
Please be sure to have the serial number of your pressure washer handy when you call them; they will need it for the warranty paperwork.
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 | May 19, 2013
Cheryl
    
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Piece Of Junk
As said by many others, we purchased this unit 7 months ago, used it once then when we went to use it the second time the hoses blew out. I guess this is a good lesson about reading reviews before purchasing.
We will be buying a much better quality unit next time. This company should be ashamed of the product they make.
PWD RESPONDS: This unit has a 2 year Factory Warranty; you may want to call the folks at Clean Force, toll free, at 866-902-9690 for assistance.
Please be sure to have the serial number of your unit handy when you call them; they will ask for it.
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 | May 01, 2013
Frank B. Rochester, NY
    
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Pressure Hose Leaks, Hard To Replace
First year start up and it has several leaks in the line.
PWD RESPONDS: Usually a Factory Warranty only covers hoses for 90 days since they are prone to user damage; but you could give the folks at Clean Force a call, toll free, at 866-902-9690 to see if they can help. Be sure to have the serial number of your pressure washer handy when you call them in case they ask.
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 | April 13, 2013
Gary
    
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Working Much Better With New Attachments
Per my prior review-
I installed a quick connect fitting on the water hose inlet at the bottom of the unit, it threads in sweet and very tight- much better.
I installed the new 50' 14MM connectorized hose(with the new15-14mm adapter that is needed to make this possible)
Installed the new trigger/gun (had to because of the inlet size of the CF gun was 15MM- hose is 14mm)
Gun on ebay- $33=inc S&H
Adapter $7 inc S&H
Hose$55
Quick fitting adapter for bottom of unit, $6
= $101 in upgrades
Verdict-
Used it pretty hard today for the 1st time with these changes, and it worked much better than it did before, no cycling once it got primed up, no hose popping out of the unit, no having to move the unit(cumbersome design) because it now has a reasonable length hose.
I'm hoping that by leaving the unit's hose on the reel I won't have any problems with it.
Now that it's actually usable, we'll see how long it lasts....hopefully awhile, but if not, I'll have a spare hose, gun, and quick connect for the gas one that I will personally purchase next time.
I upgraded it to 2 stars, because with these changes it worked fine today, but these changes have now made this unit cost $280, and you can get a better gas unit for that $, so it's still not worth the money....and aggravation!
PWD RESPONDS: Please check your Owner's Manual carefully; on many consumer electric pressure washers the hose reel is for storage only; it's not meant to hold the hose while it's pressurized.
Starting with a brand like AR or Karcher may save you money in the long run on accessories- AR accessories fit AR products; Karcher accessories fit Karcher products; etc.
Once you step up into a gas unit, fittings are usually only 1/4", 3/8", or M22 (metric) so it's a little easier to customize your setup. Per my prior review-
I installed a quick connect fitting on the water hose inlet at the bottom of the unit, it threads in sweet and very tight- much better.
I installed the new 50' 14MM connectorized hose(with the new15-14mm adapter that is needed to make this possible)
Installed the new trigger/gun (had to because of the inlet size of the CF gun was 15MM- hose is 14mm)
Gun on ebay- $33=inc S&H
Adapter $7 inc S&H
Hose$55
Quick fitting adapter for bottom of unit, $6
= $101 in upgrades
Verdict... more
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 | April 10, 2013
Gary
    
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Good Luck With The Dinky Hose On This Thing
I can't even walk around my entire pickup truck with their dinky hose, so I bought an adapter/coupler and an extension hose....ya right, the fitting is a 15 MM instead of the common USA 14MM...I had to track down a 15-14MM adapter on Ebay just to use the extension hose, so of course I also need a new trigger/gun, because THAT is a 15 MM, and won't fit on the 14MM extension hose that is absolutely necessary with this unit because not only is the hose too short to do a simple pickup truck, the design is so poor it doesn't move around easily, and the hose keeps popping off the cheesy plastic.
It would also cycle slow...then fast...then slow sometimes (not always), like it was priming, but the water pressure is fine, and I was looking over at it to make sure the hose fitting was tight, and it was at that time (move it around and it popped out).
So far I have washed my truck with it twice, and I finally gave up the way it was because it was pathetic.
I bought a new 50' hose, a fitting to couple it (because of MANY hose complaints, I won't even unravel it...EVER!) to the unit, and a new trigger/gun just so it will be usable.
When the motor blows, I will toss it in the trash where it belongs, and buy a gas unit that has REAL wheels and is solid.
I didn't buy this, someone else did, and it was brand new when I started using it.....I would not even recommend this to my enemies.
"Hey look at that warranty, isn't that great?" No, they don't answer the phone, when you do contact them, they are rude, and don't have the parts anyway...2-3WEEKS? Are you serious?!
Look elsewhere.
PWD RESPONDS: Sometimes a garden hose longer than 30 feet can cause cycling, because not enough water volume is getting to the pump. You could also check the inlet filter for grit or debris, and make sure that if you're using an extension cord it is 12 gauge or heavier. I can't even walk around my entire pickup truck with their dinky hose, so I bought an adapter/coupler and an extension hose....ya right, the fitting is a 15 MM instead of the common USA 14MM...I had to track down a 15-14MM adapter on Ebay just to use the extension hose, so of course I also need a new trigger/gun, because THAT is a 15 MM, and won't fit on the 14MM extension hose that is absolutely necessary with this unit because not only is the hose too short to do a simple pickup truck, the design is so poor it doesn't move around easily, and the hose keeps popping off the cheesy plastic. more
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 | April 10, 2013
Gene
    
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Stay Away... Cheap Pressure Hose
I bought this last year used it once. I started it up this Spring and found three leaks in the pressure hose. The pressure hose only has a 90 day warranty.
I tried to put a new pressure hose on the unit and found out it to be near impossible to repair. I'm now looking for a new pressure washer.
PWD RESPONDS: There are so many high pressure connector sizes that it can get downright confusing. You may be more comfortable with brands that have their own accessory lines, like Karcher and AR.
Although please be aware that those brands have their own unique fittings, so they are not interchangeable- only AR accessories fits AR pressure washers.
It gets a little bit easier once you get into gas units, but there are still several kinds and sizes to choose from. I bought this last year used it once. I started it up this Spring and found three leaks in the pressure hose. The pressure hose only has a 90 day warranty.
I tried to put a new pressure hose on the unit and found out it to be near impossible to repair. I'm now looking for a new pressure washer.
PWD RESPONDS: There are so many high pressure connector sizes that it can get downright confusing. You may be more comfortable with brands that have their own accessory lines, like Karcher and AR.
Although please be aware that those brands have their own uni... more
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 | March 28, 2013
CCC
    
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Terrible Customer Support From Clean Force
I Purchased This and After 4 Hrs Use the Hose Broke... It Happens; You Call Manufacturer and Get a Voice Mail That States They Will Return a Call.
After Threatening Them and Having Filed a Complaint With Point of Purchase, They Finally Called Back and Said They Were "Too Busy to Return Every Phone Call". So, If You Have a Simple Question, Good Luck.
a Product of This Nature Is Only Good as Customer Support, and Clean Force Customer Support Is Best Described as C***.
Buyer Beware.
Pwd Responds: Most Manufacturers Have a Short Warranty Period On Hoses Because They Burst If They Get Kinked Under Pressure, They Burn Through If They Hit a Hot Muffler On a Gas Unit, and They Can Get Sliced If They'Re Dragged Across Sharp Landscape Features. Those Are Not Warranty Issues Since They Are Use-Related, Not Defects in Manufacture.
That Being Said, All of Our Vendors Should Be Providing Good Service to Our Customers. We Apologize For Any Inconvenience, and Will Work With the Folks At Clean Force to Improve Their Level of Service. I Purchased This and After 4 Hrs Use the Hose Broke... It Happens; You Call Manufacturer and Get a Voice Mail That States They Will Return a Call.
After Threatening Them and Having Filed a Complaint With Point of Purchase, They Finally Called Back and Said They Were "Too Busy to Return Every Phone Call". So, If You Have a Simple Question, Good Luck.
a Product of This Nature Is Only Good as Customer Support, and Clean Force Customer Support Is Best Described as C***.
Buyer Beware.
Pwd Responds: Most Manufacturers Have a Shor... more
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 | March 26, 2013
Feli
    
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Not Good
I bought the unit last summer and used once to clean the gutter of my house. At first it works very good but this year, when I'm planning to used it again to clean the bottom parts of my car, the short hose broke down already.
I order the parts online from Clean Force, but sad to say until now the item didn't arrive. I call the Clean Force company but it is always answering machine, even leaving my contact number, but no response yet.
This is the bad experience that I have. This was my first pressure washer but it's not good.
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 | March 19, 2013
K.
    
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Good Machine But...
I bought this machine from another company. The machine worked great- lots of pressure, cleaned my deck in two sessions.
I put the machine up for a month (I take good care of my equipment and tools, and I stored the machine properly and this is not my first pressure washer), hooked the machine up, started to clean... and the hose blew.
I got the same helpful response from the Clean Force company: "Oh, well, buy a new hose, but we don't have them".
I left an old p/w back in New England when we moved to VA. I really wish I still had that old, made in the USA p/w. It will probably keep running like a 72' Nova. I bought this machine from another company. The machine worked great- lots of pressure, cleaned my deck in two sessions.
I put the machine up for a month (I take good care of my equipment and tools, and I stored the machine properly and this is not my first pressure washer), hooked the machine up, started to clean... and the hose blew.
I got the same helpful response from the Clean Force company: "Oh, well, buy a new hose, but we don't have them".
I left an old p/w back in New England when we moved to VA. I really wish I sti... more
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 | September 07, 2012
David Aubrey, TX
    
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Turbo Nozzle Adds Power
This turbo nozzle significantly improves the power and usefulness of this pressure washer. I truly do not understand why the pressure washer does not come with a turbo nozzle in the first place.
I was ready to return the pressure washer to the hardware store but thought I would purchase the turbo to see if it helped. It does- so I am keeping the pressure washer.
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 | August 30, 2012
Earl
    
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It Is A Blow Out
I bought this model early this summer and was impressed with the hose reels and how easy it was to assemble and operate.. UNTIL Monday. I went to use it and there was water coming out of the bottom of the unit.
The more I used it the more the water shot out of it. Tuesday my wife used it to clean the deck and it would not hold pressure to complete the job. Since it would not hold up for one season, I will stay clear of the brand in the future.
PWD RESPONDS: This unit has a 2 year Factory Warranty; you may want to call the folks at Clean Force directly, toll free at 866-902-9690.
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 | June 25, 2012
Aaron Cooper Marietta, GA
    
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Warranty What Warranty? (not Our Customer)
I bought this from another company on Saturday and wanted to use it that day . I had used it for 5 minutes when the M22 fitting at the end of the hose that connects to the wand blew off from the hose, the fitting had not been compressed correctly.
I called the company today about the defective hose, and I was told they do not have the part. That I should call back in 2/3 weeks about purchasing the replacement part. First a company should have the part for their products, and I ask why would I need to purchase the hose, when it is covered by the 90day warranty.
I was informed that if I did not buy it from Home Depot then I was not covered by a warranty. That I had only 2 chooses to return it to Home Depot and ask them to exchange it or to buy an new unit, why would I want buy another unit if the first one was crap and they do not stand by their warranty.
6/28/12 He bought it from Home Depot; we can't help him or validate his claims. BJ I bought this from another company on Saturday and wanted to use it that day . I had used it for 5 minutes when the M22 fitting at the end of the hose that connects to the wand blew off from the hose, the fitting had not been compressed correctly.
I called the company today about the defective hose, and I was told they do not have the part. That I should call back in 2/3 weeks about purchasing the replacement part. First a company should have the part for their products, and I ask why would I need to purchase the hose, when it is covered by the 90day warranty.
I w... more
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 | May 06, 2012
David
    
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Design Flaw
This was easy to put together, but I wonder if the folks who design these ever use them. The handle for the electrical cord will unscrew and drop off if you crank it in the normal clockwise direction to take in the cord. I cranked it backwards to make it work. The same thing is true of the hose, which it is not possible to crank backwards, so the handle is always falling off.
After six hours of use, and after I had sprayed detergent on the walk, the pressure washer's connector to the garden hose broke off, making the entire unit unusable. I took it back and got a full refund.
As an afterthought, in case any designers are reading this, why can't you put the pressure hose on one side of the unit, and but BOTH the garden hose input and the electrical cord on the OTHER side. For me, the water and the electricity are always coming from the same direction, and the job to be done with the pressure hose is on the opposite side. As it is now, the unit is very awkward to move in an upright position on its wheels.
PWD RESPONDS: You can contact the folks at Clean Force directly at 866-902-9690 or Support@ForceToolsUSA.com. This was easy to put together, but I wonder if the folks who design these ever use them. The handle for the electrical cord will unscrew and drop off if you crank it in the normal clockwise direction to take in the cord. I cranked it backwards to make it work. The same thing is true of the hose, which it is not possible to crank backwards, so the handle is always falling off.
After six hours of use, and after I had sprayed detergent on the walk, the pressure washer's connector to the garden hose broke off, making the entire unit unusable. I took it back and got a full refund. more
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