I have had my unit about two years and used it maybe 6 times.
It got knocked over in the garage and the spray gun handle broke right at the slot where the locking pin goes into the handle to hold the hose.
I have been looking for a replacement for a month. I finally found a way to contact Karcher through email. They informed me that the gun I need will be back ordered for another 6 weeks and suggested I try finding one on the internet.
I only went to them when I couldn't find one not back ordered on the internet. A machine is only useful as long as it can be operational when you need it. I need mine now and I can't get the parts I need to fix it.
PWD RESPONDS: Karcher parts ship from Germany, so all the retailers have to wait for the boat to arrive once the summer rush has cleaned out their stock.
The best strategy is to place your order as early as possible, so that once stock does arrive in the States you are sure to get what you need.
I have had my unit about two years and used it maybe 6 times.
It got knocked over in the garage and the spray gun handle broke right at the slot where the locking pin goes into the handle to hold the hose.
I have been looking for a replacement for a month. I finally found a way to contact Karcher through email. They informed me that the gun I need will be back ordered for another 6 weeks and suggested I try finding one on the internet.
I only went to them when I couldn't find one not back ordered on the internet. A machine is only useful as...
more