Powerwasher 1600 PSI Hand Carry Electric Pressure Washer w/ Deluxe Bonus

When my wife and I decided to buy a powerwasher she took it upon herself to buy it. She was watching one of those TV channels when they advertised this model and she fell for the ad. When we went to use it it worked fine for about 20 minutes and then quit.

We couldn't get it to run again even after unplugging it and letting it sit. The next day I tried it again and the same thing happened. My guess, as an engineer, is that the thermal overload protection built into the unit keeps failing. Dont waste you time or money on any item that you cant count on to work when you need it.

The worst thing was my wife decide to finish the projects we still had to finish so she went and bought another Powerwasher 1750 PSI model and it did the same thing. Now we have two Powerwasher brand machines that don't work.

PWD RESPONDS: You may want to check and see if that model comes with the 1 year Factory Warranty that the models we sell do.

If so, contact Powerwasher directly at http://power-washer.us/troubleshooting.php and Live Chat with their Customer Service folks to ask for warranty assistance; they'll be happy to help.

When my wife and I decided to buy a powerwasher she took it upon herself to buy it. She was watching one of those TV channels when they advertised this model and she fell for the ad. When we went to use it it worked fine for about 20 minutes and then quit.

We couldn't get it to run again even after unplugging it and letting it sit. The next day I tried it again and the same thing happened. My guess, as an engineer, is that the thermal overload protection built into the unit keeps failing. Dont waste you time or money on any item that you cant count on to work when you need it. ... more

The power washer has been used once and only did a minimal job, however, I do not think I am using it properly.

The manual is not clear enough and I cannot find a number where I can call. I would appreciate it very much if there is a tech support person that can call me to discuss.

PWD RESPONDS: Your pressure washer is made by Powerwasher; their technical support phone number is (800) 381-0999. We put it under the Customer Support button at the bottom of our website, in the Technical Support section.

You will need to give them a call. Be sure to have the serial number from your unit handy; they will ask for that when they answer the phone.

Sometimes folks leave the nozzle in the low pressure setting and are disappointed with the performance of the pressure washer.

Depending on the model you can either twist or pull the nozzle to switch from low pressure detergent application to high pressure cleaning.

The power washer has been used once and only did a minimal job, however, I do not think I am using it properly.

The manual is not clear enough and I cannot find a number where I can call. I would appreciate it very much if there is a tech support person that can call me to discuss.

PWD RESPONDS: Your pressure washer is made by Powerwasher; their technical support phone number is (800) 381-0999. We put it under the Customer Support button at the bottom of our website, in the Technical Support section.

You will need to give them a call. Be sure to ... more

We live in a 2,145 square foot town house with a finished basement / family room. It has an exterior door leading to lower patio.

My wife saw this unit on a shopping show with all the goodies. I was talking about investing in one and she mentioned it to me. So I waited until the next day to see how many units were being sold.

Well, these things were selling like they were going out of style- therefore, I purchased one. l I was very pleased with the unit, initially.

I cleaned my walkway, siding, patio and upper deck. The PWS1600HSA did what I was hoping for. I put the unit away for the rest of the season in a climate-controlled environment storage closet in my basement/family room.

Unfortunately, when I pulled it out this season, excited to use because of the performance last season, it would not start up. I am an extremely handy individual. I installed my own kitchen for goodness sakes. I tried everything, even what the online help center said to do.

The LED light is on, but the pump would not come on. My wife was able to find the phone number for PowerWasher, which is 1-800-381-0999. I called them and I am shipping the unit to them. I must say I am very big on customer service and they are great, both on the phone and via email.

I received a response within an hour. We will see how it goes. I'm not angry, just disappointed. I am in sales and you get what you pay for.

I would recommend the 1600 or some type of inexpensive powerwasher. They do just what they advertised it would, but just purchase the extended warranty if they offer one; it's worth the extra expense.

P.S.
I really wrote this review to state the 800 number because I have read other reviews and other consumers need it. Good Luck with your unit; and if you are about to purchase one get an extended warranty if offered.

PWD RESPONDS: Powerwasher offers a 1 year Factory Warranty on their units. Any other "extended" warranty is offered by the seller, and may not be honored by Powerwasher.

The Powerwasher 800 number is listed under our Customer Service button on the bottom of every page; just select Technical Support and look for the Powerwasher logo!

We live in a 2,145 square foot town house with a finished basement / family room. It has an exterior door leading to lower patio.

My wife saw this unit on a shopping show with all the goodies. I was talking about investing in one and she mentioned it to me. So I waited until the next day to see how many units were being sold.

Well, these things were selling like they were going out of style- therefore, I purchased one. l I was very pleased with the unit, initially.

I cleaned my walkway, siding, patio and upper deck. The PWS1600HSA did what I was... more