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Generac 6023 Gas Pressure Washers Reviews & Ratings

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Generac 6023 Reviews
Overall Rating
Features
3/5
Quality
2/5
Performance
3/5
Value
2/5
Overall
2.5 out of 52.5 out of 52.5 out of 52.5 out of 52.5 out of 5
Pros
Easy To Use (2)
Price (2)
Easy To Store (1)
Light Weight (1)
Features (1)
Cons
Low Quality (2)
Durability (2)
Unreliable (1)
0% of respondents would recommend this product to a friend
6 Reviews  Sort by 
 
Steve F.
Fernley, NV
Most Helpful Critical Review
REVIEWED
APR.
22
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Garbage
I used it three times last summer until the pump went out. Do not buy. I took it to a service center for warranty and it was repaired. The pump lasted two more washes.
Steve Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Steve,
This unit has a 2 year Consumer Use Factory Warranty; if the pump couldn't be repaired due to a defect in materials or workmanship then Generac should have replaced it.

I checked our files and didn't see where you purchased the unit from us, so I'm sorry- I can't ask our Generac rep to step in and help. If you touch base with the place you bought the unit they should be able to get their rep to assist.

Please be aware that Factory Warranties only cover defects in manufacture- they don't cover damage from using bleach or caustic chemicals, failure from being run dry, or premature wear from use of non-pressure washer safe detergents.
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01
Regis S.
Gibsonia, PA
REVIEWED
MAY.
11
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Past Warranty Period
Used pump 3 times attempted to use it 2 months over the 2yr warranty, pump needed replaced. Both Home Depot and Generac said over warranty, cant help you. Unit looks great but useless .Dont buy.
Regis Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Regis,
We advise our customers to set up the unit and use it as soon as they get it. This will reveal defects, if any, so they can be remedied as quickly as possible.

This unit comes with a 2 year Factory Warranty, which covers defects in materials and workmanship. It doesn't cover wear and tear situations- and you must use the warranty coverage within the warranty period.

If you set up and used the unit according to the Owner's Manual within the Warranty period, then you would be entitled to bring your pressure washer to Generac Authorized Service in your area for evaluation and repair.

There are many ways to extend the life of a pressure washer- Pump Saver products; not letting it freeze; not using it with an insufficient water supply (like a well)- they are all detailed in your Owner's Manual.
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01
Gregory A.
Columbia, TN
REVIEWED
APR.
19
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Pump Went Out
Used it about 5 or 6 times and the pump went out was told it would cost more to fit it then it was worth. I live in Tennessee were can I get it. It is less then 2 years old.
Pros: Easy To Use, Price, Light Weight
Cons: Low Quality, Unreliable, Durability
Gregory Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Gregory,
This unit comes with a 2 year Factory Warranty that covers materials and workmanship, but not use or abuse. If the pump isn't working because it was run dry for instance, that wouldn't be covered.

You can call Generac directly at 888-436-3722; or use their Service Locator to find warranty service in your area. Please have the serial number of your pressure washer handy if you call them. The service location will need a copy of your invoice. I didn't see an invoice for your in our files, so you may have bought it someplace else.

You can also find replacement axial pumps on our website if your pump won't be replaced under warranty.
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Manufacturer Response
Brand Rep
Gregory,
As PED has alluded, your unit is backed by a 2-year limited comprehensive warranty. To ensure that your unit's issues are properly diagnosed and serviced appropriately under any applicable warranty coverage, we would recommend contacting an independent authorized service provider in your local area. To locate an independent authorized service provider closest to you, use your postal code for searching purposes here: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you would like to discuss your experience with us in more detail, or if you need help finding an independent authorized service provider in your area, please know that we can be reached 24/7 at 888-GENERAC (436-3722).
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01
Jason S.
Trabuco Canyon, CA
REVIEWED
APR.
11
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Pump Died
Do not buy this pressure washer. It Lasted 2.5 years with use about every 6 weeks to clean my artificial turf. I called Gererac to get some assistance. They were horrible to deal with and said the only thing to do was buy a new pump for $180. After reading other reviews, its obviously a poorly built product.
Jason Does Not Recommend This Product
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01
Al V.
Pine Hall, NC
REVIEWED
MAR.
23
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Pump Died
Used occasionally for 2 yrs. 1 month into my 3rd yr (less than 1 month after warranty expired) the pump just suddenly quit. How inconvenient, Huh? Pump replacement costs more than I paid for entire washer.
Al Does Not Recommend This Product
Manufacturer Response
Brand Rep
Al,
We apologize for the issues that you have experienced with your residential grade power washer. For further assistance, please contact us directly at 888-GENERAC (436-3722), with your product's serial number, so that we can explore applicable servicing options for your personal unit.
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51
Steve Whicher
Ithaca, NY
REVIEWED
OCT.
24
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
Worked Well Once, Then....
I bought the Generac 2700 from Pressure Washers Direct. I used it one time and it worked well for about an hour. The next day it began acting strangely - oscillating pressure for no reason. The problem became steadily worse and now is all but unusable except to spray detergent on my decks so I CAN SCRUB THEM BY HAND.

Look on-line and u tube you will see many others with the same complaint. There is an internal valve that sticks and it costs well over $100 to fix. Spend the extra now... more
Pros: Features, Easy To Use, Price, Easy To Store
Cons: Low Quality, Durability
Steve Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Steve,
This unit comes with a 2 year consumer-use Factory Warranty. If the unit isn't working properly, you can take it to any one of the 4 Authorized Service locations within 20 miles of your zip code for repair at no charge to you. You may want to call around first to see which facility has the shortest turn-around time:

1 mile: ITHACA AGWAY, 213 SOUTH FULTON STREET, ITHACA , NY 14850, Phone: (607) 273-2505

5 miles: MAZOUREK FARMS INC, 105 MAZOUREK RD, NEWFIELD, NY 14867, Phone: (607) 564-3485

14 miles: GROTON CYCLE CENTER, 555 CORTLAND ROAD, GROTON , NY 13073, Phone: (607) 898-3315

20 miles: NELS TRACTOR, 3611 Watkins Rd, Pine Valley , NY 14872, Phone: (607) 796-9087

I found these using the Service Center Locator at the bottom of our website, under Product Support.

The Service Center will need a copy of your invoice for their Warranty paperwork. Just click on My Account in the upper right corner of our web site and follow the prompts to print one out.

Before setting up service, please make sure your pressure washer is getting enough water to function properly. The supply (garden) hose should be at least 5/8" in diameter, and no more than 30 feet long. You should be using city-supplied water; wells do not usually have enough back pressure and volume to run a pressure washer.

We appreciate your business, and apologize for any inconvenience.
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