Raptor Blast sucks. PED should stop using them as a vendor because they're making PED look bad.
I ordered a 150 foot line of pressure hose and a trigger gun almost a month ago... it still hasn't been shipped. While Raptor Blast claimed 3-5 days. Unacceptable. Zero communication. Terrible service.
Honestly I feel embarrassed... should have used MTM or BE.
Yajaira Does Not Recommend This Product
I am so sorry Raptor Blast was late in getting your hose shipped. When we called to find out why your order was delayed they told us they had to make up a new batch of 150 foot hoses to fill orders.
Would you please check your Junk Mail file for emails from us? You should have received 3. After you called us on 2/25 we contacted Raptor Blast to check on your order. We emailed you on 2/26 with an apology and the news that Raptor Blast promised to ship out your order by the end of the day.
We called Raptor Blast again on 2/29 to get the tracking information for your order, and emailed you again the same day to let you know it really had shipped (actually, it shipped twice!) and to please refuse the duplicate order, again with apologies.
We emailed you again on 3/1 to let you know we confirmed the shipment and collected the payment for the Raptor Blast portion of your order.
We appreciate your business and apologize for any inconvenience. Sometimes delays occur- they can't always be helped. But we will always follow up and keep our customers in the loop!
"PWD is great. I'm not sure how knowledgeable they actually are about pressure washers but dealing with them is definitely smooth.
I was very displeased with Raptor Blast .... but my experience with them holds almost no bearing on my rating of PWD."
Thank you for your kind words! We are good at pressure washers; some of our team members have been working with them for over 10 years, and we have vendors come in to educate the team on a regular basis so we stay on top of new developments.
We also have great relationships with our vendors, so if there's something we don't know we have a wealth of additional experience to tap in order to provide our customers with the very best service.
Was this review helpful?
Shawn T. Yorba Linda, CA
Simply put, it was exactly what it says it was and has performed excellent so far.
No issues or problems and I can recommend as a good purchase.
Shawn Recommends This Raptor Blast Product
Shawn's Experience With Pressure Washers Direct
"Great experience and I will return as a customer."