Hose was my back up, when I needed it it was great. Lasted only 20 weeks; had 2nd hose it lasted 100 days. Called the 800 number they can't help me.
Vincent Does Not Recommend This Product
SInce hoses are subject to so much wear and tear, Factory Warranties typically last only 30 days. Raptor Blast hoses are extra-tough, so they are warranted for 90 days.
Here's the thing- Factory Warranties cover defects in materials and workmanship; not wear and tear. If a connector is attached improperly and blows off in the first couple uses- that's a warranty claim.
If a hose is dragged over rough surfaces, touches a hot muffler, gets kinked during use- those are all wear and tear issues and aren't covered by any brand's Factory Warranty.
I see by your previous orders you're using a hose reel- that really helps keep your hose in good condition. Since your hose is wearing prematurely, you may want to take a look at what your hose is doing while you're working.
I realize it takes extra time and effort to pick the hose up instead of dragging it. But, dragging a long, heavy hose puts strain all along the length, and pavement is like sandpaper- taking that extra time will help your hose last longer.
Holes are usually caused by touching the hot muffler or a kink in the hose while it's in use. It's easy to get involved in the work in front of you, but staying aware of what the hose is doing behind you will cut way down on incidents.
We appreciate your business and understand your frustration. We do our best to provide quality equipment for our business customers- I'm sorry we can't be of more help in this instance.
Thank you mike, I was thinking same thing the hose leaked at point where it makes contact on driveway or sidewalks next hose I get I will add a rubber tube around that area of hose
Vinvent Recommends This Raptor Blast Product
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Emily A. Glasgow, KY
Slow Processing Time
My order was very slow to process. I was told when ordering it would take 2-5 days to process, that I would be updated as soon as it shipped so I could then track my order. I was never notified that it shipped until the day it actually arrived (the 7th business day) I emailed the company a couple of different times before finally getting my order. Not pleased, may have to shop elsewhere in the future, which is frustrating, because I own pressure washing business.
Emily Recommends This Raptor Blast Product
I tried to reach out to you and was unsuccessful. I do apologize, that is not an in stock hose and ships directly from the manufacturer. Sometimes the tracking does not get sent over to us from the manufacture and gets missed. Normally the hose will take 4-7 business days to receive. All of our in stock hoses ship out the next business day and are received in 3-5 business days. Any questions please call me back directly at 800-710-74899. Thanks
In Pressure Washing you can always use a little extra hose to get all the way around the property. With this 200' hose, there is no need to connect extra hoses. You can reach your destination with this sturdy hose, and it handles the day to day workload. We highly recommend this hose.
Anthony Recommends This Raptor Blast Product
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