I used this attachment to power wash my driveway. It works extremely well and is ten times faster than the wand.
Highly recommend it for big jobs.
Robert Recommends This Simpson Product
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Most Helpful Critical Review
It didn't work & when I tried to call customer service y'all wouldn't answer me.
Parker Does Not Recommend This Product
We checked our (Pressure Washers Direct) phone logs from the past 7 days and didn't see a listing for the phone number on your account- perhaps you tried to call the folks at Simpson?
Simpson's customer service number is 877-362-4271 and they can be reached 7am – 7pm Monday-Saturday CST and 9am – 5pm Sunday CST.
Our Customer Service number is 1 (866) 618-9274 and our hours are M-Th: 8-6 CST, Fri: 9-5 CST, & Sat: 9-3 CST.
You didn't give us any details on how it wasn't working- it's pretty straightforward. The quick connector snaps into the end of your gas pressure washer wand. The water pressure spins the arm and the nozzles spray hard enough to let the surface cleaner float over the surface you're cleaning. Our How-To Library has a good Surface Cleaner Introduction you might find helpful.
You can also email us 24/7 at 'email@example.com' with any other questions you may have. We appreciate your business, and apologize for any inconvenience.
Hello my name is Zac and I am the Assistant Service Manager for the FNA Group who manufactures the Simpson line of gas pressure washers.
First and foremost thank you for your purchase of our Simpson Gas Pressure Washer; if you need further assistance please contact me directly at 1-847-621-8954 or via email at firstname.lastname@example.org. I would be more than happy to help resolve any issues or questions you may have.