50% of respondents would recommend this product to a friend
Austin B. Freeman, VA
Most Helpful Critical Review
The spray bar and tips wore out on the very first day we used it. Supposedly it has a one year warranty but was told the warranty did not cover these parts.
Very disappointed after spending so much money on it. Its false advertising to call this unit professional. May work well for a homeowner cleaning decks or something but definitely not for commercial use.
This unit is rated for cold or hot water, 2000 to 5000 PSI and 4 to 10 gallons per minute; capable of handling temperatures up to 212 °F; that is Professional territory. (Consumer pressure washers are rated up to around 3000 PSI and 3 GPM.)
Factory Warranties cover defects in materials and workmanship; they don't cover wear and tear. However, it should have lasted longer than 1 day as long as your pressure washer falls within the posted limits.
Since you purchased your unit from us, let me check with our sales rep and see if there is anything they can do to help. I'll contact you through the email address you provided with your order instead of the email you used for this review.
I've owned this unit for 12+ years and it's performed flawlessly. If their was any downside it's only that it takes up lots of floor space in my cargo trailer...I may switch to a foldable unit so I can hang it on the wall of the trailer. It's very stable and a pleasure to use.
Brian Recommends This Whisper Wash Product
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