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Pressure-Pro EB4040HC-HTQB pressure washer accessories Reviews & Ratings

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Pressure-Pro EB4040HC-HTQB Reviews
Overall Rating
Features
5/5
Quality
5/5
Performance
5/5
Value
5/5
Overall
5.0 out of 55.0 out of 55.0 out of 55.0 out of 55.0 out of 5
Pros
I'd Buy It Again (1)
Cons
WARRANTY! (1)
100% of respondents would recommend this product to a friend
2 Reviews  Sort by 
 
Tommie B.
Corry, PA
Purchased from Pressure Washers Direct
Purchased 6/22/17
Most Helpful Positive Review
REVIEWED
JUL.
20
2017
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Pressure Washer, But Beware Of Pressure-pro
I have purchased from PWD in the past, and am very pleased with their knowledge of their products and their advice.

I purchased this package with the lift gate delivery, and everything went well... no problems with delivery and everything in perfect condition. Delivery time was not bad, as i ordered just prior to the holiday weekend and it was shipped out by Pressure-Pro in a timely manner

My issue is with Pressure-Pro - this package comes with two 50 ft sections of quick connect hose,... more
Pros: I'd Buy It Again
Cons: WARRANTY!
Tommie Recommends This Pressure-Pro Product
Brian, the Pressure Washer Expert
Product Expert
Tommie,
I'm glad you are pleased with the majority of items in the Start Your Own Business Kit. I understand your disappointment in not getting a replacement hose- the Factory Warranty on components like hoses, wands, and nozzles is usually very short (typically 30 days) because they cover defects in materials and workmanship- they don't cover wear and tear or misuse.

That's why Pressure-Pro asked you to provide pictures of the problems with your hose- to make sure it was an issue with the construction of the hose, instead of a connection that had been jammed or damaged during use. Sending you a replacement for the part that malfunctioned was the fastest and most economical solution, instead of the delay and expense of having the whole hose picked up, returned to them, checked to make sure the damage didn't happen during use, then replacing the connector and re-shipping it.

We appreciate your business, and apologize for any inconvenience.
more
Tommie's Experience With Pressure Washers Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I have purchased from PWD before, and the experience is awesome! No Hassle, and knowledgeable staff. I will never purchase any equipment for my home from anyone but them. Their selection of products and knowledge of the items by the staff is far better than you will ever get from someone at a local big box store... however just be aware that apparently there are some products that, if you buy from them, they are a liaison for the actual manufacturer, and although they (PWD staff) are very helpful and courteous concerning warranty claims, they do not process the actual claim for you. In this case I believe I am at the mercy of Pressure-Pro strictly."
 more
Brian, the Pressure Washer Expert
Product Expert
Tommie,
Factory Warranties are offered by the people who make the products- we are happy to help if a manufacturer is not responsive, but it is up to the manufacturers to set the terms for their products. From your account, the connector on your hose malfunctioned and Pressure-Pro chose the best solution to get your hose functioning as quickly as possible- sending you a new connector. That is within the terms of their warranty. It seems fair that they are willing to work with you if you continue to have issues as long as you provide documentation that the issues arise from defects in materials and workmanship and not user error. Please feel free to contact us if there is any assistance we can render.
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Joshua T.
Magnolia, AR
Purchased from Pressure Washers Direct
Purchased 1/29/16
Total Reviews
2 Reviews
REVIEWED
FEB.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Incredible
I was very very pleased with my purchase. I will definitely buy another one when need to.

Everything worked great.
Joshua Recommends This Pressure-Pro Product
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