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General Pump TX1510G8UIA Reviews & Ratings
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Features  4/5 Quality 4/5 Performance 4/5 Value 4/5
I'd Buy It Again (3) Price (1) Easy To Use (1) Was Able To Replace The ...  (1)
Was Able To Replace The Old Pump As Cheap As Fixing The Old One High Quality (1)
80% of respondents would recommend this product to a friend
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Paul Herrell
Ooltewah, TN  11 Helpful Votes |
 Wrong Pump!!!
I have an Excell Pressure wave Pro-Line Pressure washer. It had a 3000psi pump which went bad after 10+ yrs. It's powered by a 7.5hp Briggs. There was NO rating on the minimum HP it took to push this 4gpm pump. Every time I hit the trigger, it shuts my machine down.
I was told "Sorry we don't exchange pumps after they've been installed". Now I'm STUCK with an almost $300 pump & NO USE FOR IT.
I won't be doing business with this company due to their shady way of doing business!
 Product Expert Paul, We're sorry you ordered the wrong pump, and understand how stressful it can be. Unfortunately, once it's been installed it's considered used- and the folks at GP won't exchange used pumps.
GP doesn't publish a minimum horsepower for this unit; and unfortunately there isn't a cross reference listing all the brands and all the models of pressure washer with which pump will fit.
Our Technical Support link at the bottom of our web site shows General Pump's toll free number as (888) 474-5487. They may have suggestions for a better pump choice based on your pressure washer's specs.
You may want to try listing your pump on a general sales site like Craig's List; someone else might be very happy to have it and let you recoup some of your expense. moreWas this review helpful? 111 |
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Marty F.
Cleveland, TN |
Great Pressure
Was apprehensive to replace the pump vs buying a new pressure washer but I am glad I did.
The pump has better pressure that the original pump ever did. I have only used the pump twice but so far seems to have great quality and pressure. I would recommend this pump.
Also was very easy to install. Just 4 bolts.
 Marty Recommends This General Pump ProductMarty Would Recommend Pressure Washers Direct To A Friend "Called in and they walked me through making sure this was the correct pump. Then the pump showed up to my door as advertised." moreWas this review helpful? 31 |
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Michael M.
Hendersonville, TN |
Poor Pump Quality
The qaulity of the pump was extremely inferior to what I was excpecting and what I was replacing. The cam of the pump was to be secured with a hex set screw to the engine cam instead of a metal 2" slide on key that fits in the groove of the motor cam shaft. There is no information or specs stating that this pump had a set screw instead of a cam key. When I wanted to return it they wanted $75 dollors to return plus I pay for shipping. It clearly states that there is a restocking fee so be sure to verify the the cam size. The cam size was right but really a set screw to hold it on an 11 horsepower engine. It only came out of the box long enough to see the difference and was never installed. I understand the need to protect the business but you should have taken back. The qaulity of the pump was extremely inferior to what I was excpecting and what I was replacing. The cam of the pump was to be secured with a hex set screw to the engine cam instead of a metal 2" slide on key that fits in the groove of the motor cam shaft. There is no information or specs stating that this pump had a set screw instead of a cam key. When I wanted to return it they wanted $75 dollors to return plus I pay for shipping. It clearly states that there is a restocking fee so be... more Michael Does Not Recommend This ProductProduct Expert Michael, On a Gas pump flange, there is a hole and the set screw should be lined up to be visible through the rectangular hole to be tightened down. Both the pump and the engine cam need to be lined up to tighten down. All of our pumps carry a 25% restock fee since they are special order from the manufactures. If you need install support, I would recommend reaching out to the folks at General Pump. They can be reached at (888) 474-5487 moreWas this review helpful? 21 |
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Willis O.
Vidor, TX |
Satified
Had borrowed my pressure washer to a friend. Got it back after 2 months. In the meantime, he had borrowed it to brother, brother n laws and neighbors. Someone had run it with no water. Removed the head to replace packing. One of my help decided to scrap the head for some change (no longer here). Very satisfied with the pump I purchased. Also satisfied with the technical assistance I received when I called in with a question. Thank you for the quality pump and help.
Willis Recommends This General Pump Product Was this review helpful? 21 |
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Thomas L.
Manchester, TN |
Exact Match Only!
I asked if the pump would fit the motor, I should have asked if the pump would work properly with the motor. Who knew?
Thomas Does Not Recommend This Product Product Expert Thomas, I'm sorry you're having problems with your replacement pump. Pump replacement is tricky, since there is no "standard" mounting bracket and there are dozens of different pressure washers.
It's best to stay as close to the original pump's GPM and PSI as possible so all the pressure washer parts will work together properly. moreWas this review helpful? 21 |
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Brandon |
Not Satisfied
I got the pump and it came with nothing!!!!. Then to find out now I don't think it works on my machine! When they told me it would, the pump did not even come with plugs for the back!
Product Expert Brandon, The only pumps that come with additional parts are the Slap Happy series from Pressure Pro.
Pump manufacturers work under the assumption that pump replacement is being done by qualified repair technicians with the proper fittings (o-rings, bolts, etc.) available.
Your order doesn't show that you were helped by one of our Customer Service reps, and there is no mention of any plugs on that pump's web page, so you may want to contact General Pump Technical Support directly at (888) 474-5487. moreWas this review helpful? 21 |
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Michael  2 Reviews |
Michael
Pump was shipped in a timely matter. I did have to call to ask about maintenance. There are two ports on the engine side of the pump that had to be plugged. Luckily I was able to use the plugs from my old pump.
I think an owners manual and maybe simple installation instructions would be helpful. There was no paperwork with the exception of a packing slip. Pump works as it should.
Was this review helpful? 10 |
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Mark V.
East Brunswick, NJ |
Great Service
Power Equipment Direct is awesome. Resolved a small problem so fast it really wasnt a problem at all.
Fast delivery. Expert advice. Great prices. thank you
Was this review helpful? 10 |
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Stephen 5 Reviews 21 Helpful Votes |
Everything Ok
All questions were answered, price was excellent,shipping went quick, 15 minutes later im working again with a new pump.
Was this review helpful? 10 |
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Stephen 5 Reviews 21 Helpful Votes |
No Problems
All my questions about the products were returned answered. My handling of my order was easy.
A new pump arived in a quick delivery time & installed in 10 minutes. The washer was back in service at a decent price.I had no problems at all.
I have had more problems at local pump suppliers in person then a had from Pressure Washers Direct.com
Was this review helpful? 10 |
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Marco 2 Reviews |
Great Service
I needed a pressure washer pump. I called several places i found serching in Google. Now lets see, rude, uneducated and I did not care attitude was my responses until I called Pressure Washer Direct.
Fast service, awesome follow up, and follow through. I had other questions along the way only to get nothing less then GREAT service. In addition I really appreciated how they protected my credit card transaction.
I will only deal with them now. Thanks P.W.D. crew.
Was this review helpful? 10 |
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Product Manual
